Anti-Fraud and Security Policy – CLASSY DEAL STORE

Classydealstore.in – Operated by CLASSY DEAL STORE PVT LTD
📧 classydealstore@gmail.com
📞 +91-2244812194
📍 310H Flying Colours Near Platinum Hospital Mulund West Mumbai, India – 110020

1. Purpose

This Anti-Fraud and Security Policy is established to protect customers, sellers, and the platform from fraudulent activities and security breaches. classydealstore.in is committed to maintaining the integrity, confidentiality, and security of its systems and ensuring a safe e-commerce environment.

2. Scope

This policy applies to:

All users (buyers and sellers)
All transactions conducted on classydealstore.in
All data and system access activities

3. Scope

Fraudulent activity includes, but is not limited to:

Use of stolen credit/debit cards or false billing information
Listing counterfeit, pirated, or misrepresented fashion products
Creating fake orders, reviews, or ratings
Account takeover attempts or use of bot scripts
Payment reversal abuse or chargeback fraud
Unauthorized use of promotional codes or referral systems
Manipulating return/refund systems or logistics data

Violators will be immediately suspended or banned and may be reported to law enforcement authorities.

4. User Authentication and Monitoring

All users must provide valid, verifiable information during registration.
IP addresses, device information, and access logs are monitored for suspicious behavior.
Any login or transaction anomalies trigger alerts for further investigation.

5. Data Protection and Security Measures

All sensitive information is encrypted using industry-standard SSL protocols.
Passwords are stored securely using hashing algorithms.
Access to sensitive systems is restricted to authorized personnel only.
Routine audits and penetration tests are conducted to identify vulnerabilities.

6. Data Protection and Security Measures

All sellers undergo strict document verification, including GSTIN, PAN, and bank details.
Sellers must list only genuine, legal, and authorized fashion products.
Suspicious listings are reviewed and removed promptly.

7. Payment Security

All payments are processed through secure, PCI-DSS compliant gateways.
No card or wallet details are stored on classydealstore servers.
High-value or high-risk transactions may be subject to additional manual verification.

8. Reporting Fraud or Security Concerns

Users can report suspicious activity or security issues by contacting:
📧 classydealstore@gmail.com
📞 +91-2244812194

We respond to all verified concerns within 48 hour

9. Consequences of Fraudulent Behavior

Immediate suspension or termination of account(s)
Reversal or withholding of payments
Legal action including civil and criminal prosecution
Permanent blacklisting from classydealstore and partner platforms

10. Data Retention

Suspicious or flagged transaction data is retained for 30 days for analysis, audit, and law enforcement cooperation purposes, even if the associated account is deactivated.